Global Support Services
Ragha Systems LLC. Global Support Services we help organizations
maintain, optimize, and transform their business applications. At Ragha Systems LLC.
we take the full responsibility of your applications, to ensure consistent
performance, reduced costs, quality, adherence to business objectives, and constant
technical up gradation.
We help companies leverage critical in-house resources, protect
existing IT investments and control expenses, to move up the value-chain. Using
expertise of our teams stationed on the client sites we help organizations use their
applications to their full potential and achieve the desired business results.
To ensure maximum value-add to our clients we ensure that we align
their technology initiatives with their strategic business objectives. We do this by
taking complete responsibility of results, adhering to cost and time limits and
following service level agreements (SLAs) stipulated by the customer.
Our Strategy is the following:
Global Delivery Model
The business environment is changing like never before and at a rate
that is difficult to sustain. The business world is getting more complex with an
ever increasing pressure to deliver faster than before and in order to realize value
quickly, you must rapidly design, build and operate technology to support new
strategies and conventional methods with traditional time frames cannot achieve
this.
Ragha Systems LLC. provides a solution by providing high quality
distributed project management methodology using Global delivery model. The model
works by dividing project components and executing it parallel at client site,
offsite and at our offshore development center in India.
24/7 Global Support Monitoring
Ragha Systems LLC. operates on a 24x7 basis and is the central point
of contact for tracking problems and monitoring queues to quickly dispatch issues to
the respective support personnel.
Our global operations are managed by certified PMI professional, with extensive
experience in managing projects globally.